Tax-Related Identity Theft
IRS practices regarding identity theft are still evolving, and CEC will make all attempts to keep this information up to date. For more information, visit IRS Taxpayer Guide to Identity Theft. Please contact us if you have further questions.
How to Protect Yourself from Becoming a Victim of Identity Theft
- Don’t carry your Social Security card or any documents that include your Social Security number (SSN) or Individual Taxpayer Identification Number (ITIN).
- Don’t give a business your SSN or ITIN unless required.
- Protect your financial information.
- Check your credit report every 12 months.
- Secure personal information in your home.
- Protect your personal computers by using firewalls and anti-spam/virus software, updating security patches and changing passwords for Internet accounts.
- Don’t give personal information over the phone, through the mail or on the Internet unless you have initiated the contact or you are sure you know who you are dealing with.
- REMEMBER: The IRS does not initiate contact with taxpayers via email, text or any social media.
For more tips from the IRS, visit IRS Identity Protection.
How CEC Will Help
Tax-related identity theft occurs when someone uses your Social Security Number (SSN) to file a tax return claiming a fraudulent refund. If your electronically filed federal or state tax return is rejected because someone has already filed a tax return with your SSN, we will contact you.
If you receive a notice from the IRS before your return has been filed, let us know immediately so that we can take action.
Our staff trained by the IRS in Identity Theft situations will complete an Identity Theft Affidavit (Form 14039) for you to be mailed in with your paper-filed income tax return.
We will guide you through this process, and be a resource for any future questions you have.
Steps if Your Identity was Stolen
- Submit Identity Theft Affidavit (Form 14039) prepared by CEC
- File a police report
- File a complaint with the FTC
- Contact one of the three credit bureaus to place a “fraud alert”
- Close any account opened without your permission
You will receive a letter from the IRS acknowledging receipt of the Identity Theft Affidavit included with your paper-filed income tax return mailed to the IRS.
The IRS may place an identity theft indicator on your account for three years. They will inform you if this action has taken place.
You (and your spouse) may receive an IP PIN (Identity Theft Protection Personal Identification Number) in December. If you receive a IP PIN, let us know. It will be used to file your tax return. You will receive a new IP PIN from the IRS each year. Click here to view IP PIN eligibility.
IRS Contact Information for Identity Theft
Identity Protection Specialized Unit at 1-800-908-4490 Monday - Friday, 7 a.m. - 7 p.m. local time; Alaska and Hawaii follow Pacific time.
If you receive a phone call from the IRS and want to verify that it is in fact the IRS, take down the employee's badge number and call 1-800-366-4484 to confirm that person is with the IRS.